Keep It Running.
Fully automated monitoring, patching, and update checks. No fake theatre, just maintenance that does not create work for you.
Tap to see ›Support, without theatre.
Once your agents are live, choose the care layer honestly: automated maintenance with no SLA, or proactive human tuning when the agent is mission-critical.
What's included
Runs on its own. Answered by a person.
The base tier keeps agents running and patched without manual load on you. The premium tier adds a named human who tunes, extends, and responds fast.
Get The Most From It.
Everything in base, plus a human who proactively tunes the agent, ships new capabilities, and responds fast.
Tap to see ›Weekly insights.
Patterns your agents are catching that you aren't. Customer signals. Sentiment shifts. Quiet anomalies.
Tap to see ›Tune-ups included.
Prompt fixes. Integration patches. Model swaps when a better one ships. No change orders. No follow-up scope.
Tap to see ›One named human.
You get an engineer at HeyOne AI on speed dial. They know your stack. They've seen your data flows. They pick up.
Tap to see ›Model upgrades.
When a new Anthropic or OpenAI model lands, we test it against your workflows. If it's better, we swap. If not, we say so.
Tap to see ›
Care plans
Two clear choices. No menu-card mess.
The feature cards explain what support does. The plans below explain how the care layer is packaged.
Plan 01 · Base care
Basic Agentic Support
Automated monitoring, patching, update checks, and health signals. Best when the agent matters, but you do not need human SLA coverage.
- Automated checks and alerts
- Routine patch/update review
- No human SLA
- Clear escalation path if you need more
Plan 02 · Human care
Premium Support
Everything in base, plus a named human who tunes, improves, and responds when the agent is part of real operations.
- Named human tuning
- Prompt fixes, model swaps, workflow improvements
- Weekly insight digest
- Fast response for mission-critical agents
For perspective
Everything you built, riding on one bad night.
Without us
"I'll fix it tomorrow."
~6 hours
The time a drifting workflow can take a founder to find, fix, and redeploy. Compounds every week.
- You're the on-call engineer
- Drift compounds until somebody notices
- Model upgrades pass you by
- Customer complaints reach you first
With us
Sundays, handed back.
4-hour SLA
An always-on engineer who knows your stack, watches the drift, and keeps the agent useful after launch.
- We watch the drift
- We swap models when better lands
- We see the alerts before you do
- You get your Sunday back
Sleep.
Your agents keep working.
No public plan ladder. Scope, support, and handoff terms are agreed privately.